Smith Island Baking Co.

Authentic Smith Island Cakes

Shipping Policies

Shipping Overview:

We make every Smith Island Cake and Smith Island Fudge from scratch with the finest ingredients, and ship them via FedEx in state-of-the-art packaging. While most of your questions will be answered on this page, please contact us directly should you require further assistance. We look forward to serving you.

Our Guarantee:

At the Smith Island Baking Co., we are proud of our people, our products, and your experience. No matter where your cake is headed, we guarantee it will be as beautiful when it arrives as when we put it in the box. If you're not completely satisfied, just let us know and we'll make it right. Guaranteed.

How far in advance should you place your order?

We suggest placing your order as far in advance as possible, but no fewer than three days prior to shipment date. While we can usually accomodate orders on short notice, a greater lead time ensures we will be able to meet your needs.

Shipping Methods:

We are pleased to offer several FedEx shipping methods. Please choose the shipping method which best suits your needs.

FedEx time in transit map

Flat Rate Shipping:

We offer flat rate shipping for our Smith Island Cakes and other products. Please see the chart below to see shipping rates based on location:

ZoneServicePrice/itemAdditional price/item
Mid-Atlantic (Pink)Ground (Next Day)$15$8
Priority Overnight (Next Business Day by 10:30 a.m.)$25$15
East Coast Extended (Blue)Ground (Two Day)$18$8
Standard Overnight (Next Day)$30$20
Priority Overnight (Next Day by 10:30 a.m.)$35$20
Saturday Overnight (Includes $15 FedEx Express surcharge)$45$15
Points West (Green)Express (Two Day)$30$15
Standard Overnight (Next Business Day)$40$20
Priority Overnight (Next Business Day by 10:30 a.m.)$45$20
Saturday Overnight (Includes $15 FedEx Express surcharge)$60$20

Email Notification:

Upon placing your order, you will receive several notifications regarding your shipment, including status updates, and shipping notifications. Should you still have questions or should you require further assistance, please contact us directly.

Standard Shipping:

Each Smith Island Cake is frozen after baking to ensure freshness, and shipped with dry ice to protect the cake in transit. Once your cake arrives, simply follow the best care instructions provided with your cake and enjoy.

FedEx Restrictions and Post Office Boxes:

FedEx does not pick up packages on Saturdays or Sundays, so we only ship our products Monday through Friday for delivery Tuesday through Saturday. To ensure freshness, we will not ship cakes to be delivered on Mondays as it would require our cakes to spend an extra day in transit. At this time, FedEx does not deliver to Post Office Boxes.

Continue

Hundreds of years ago, on tiny Smith Island in the middle of the Chesapeake Bay, the men would be gone for months at a time during the autumn oyster harvest. So Smith Islanders got pretty good at celebrating when they were together, and letting each other know they were missed when they were apart.

The Smith Island Cake has become a symbol of togetherness. People seem to get busier and busier, but the desire to connect is as strong as ever. When our customers request mail order cakes from us online, and invite us into their special relationships for birthdays, anniversaries, or weddings, we take it extremely seriously. We know how much you care about the mother, that child, that husband or wife, that sibling, or friend.

When we send a birthday cake, you ask us to go in your place, to be there when you can't, we do so happily. We work tirelessly to make sure each and every package we ship is as perfect when it arrives as it was when we baked it. We use the latest technology and techniques to protect our mail order birthday cakes, to ship them to your door, so we can proudly and unconditionally guarantee it will arrive on time, that it will be beautiful, and that it will be delicious.